We are a small, chef/family run business and last minute cancelations dramatically affect the viability of our business and the quality of lives of our young families. If you reserve a table, we buy in products and ingredients for you. We also ensure that the appropriate staffing levels are in place for your visit... Therefore any cancelations within 48h of your booking will incur a charge of £40 per person. We are genuinely sorry for any inconvenience caused by this. We started Moss without a cancelation fee in place but lost thousands of pounds a month as a result and deemed our previous policy as unsustainable. Thank you!